Frequently Asked Questions

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FAQ - Prosperous Home Care Services

 If you or a loved one requires assistance at home, Prosperous Home Care Services (PHCS) of Charlotte, NC, is here to help. Whether you’re a senior, recovering from surgery, or simply need extra support with daily tasks, our caregivers provide top-notch care so you can live comfortably in your own home.

What types of home care services do you provide?

At PHCS, we offer a broad range of personalized home care services to meet diverse needs. Our services include Companion Care, Senior Care, Personal Care, CAP-D for disabled adults, CAP-C for children with special needs, and Medicaid Client Services. We’re here to provide support tailored to every individual’s unique circumstances.

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Senior,Care,,Hug,And,Portrait,Of,Nurse,With,Patient,For
Senior,Man,,Nurse,And,Holding,Hands,With,A,Smile,For
Senior,Care,,Nurse,And,Old,Woman,With,Wheelchair,,Portrait,And
Female,Caregiver,And,Senior,Woman,In,Wheelchair,Holding,Dandelion,,Picking

Our Companion Care services ensure that you or your loved one has consistent company and emotional support to reduce loneliness and enhance quality of life. From engaging activities to a comforting presence, our caregivers bring warmth and connection into the home.

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Senior,Man,,Nurse,And,Holding,Hands,With,A,Smile,For
Caregiver, smile and woman with tea in nursing home kitchen for breakfast, relax or healthy nutrition of support. Nurse, patient and food for senior care with helping, trust or serving at retirement.
Senior Couple With Man In Wheelchair Greeting Female Nurse Or Care Worker Making Home Visit At Door
Smiling caregiver giving apples to senior man while he sitting at table and eating his breakfast

Our Senior Care services are designed to help older adults maintain their independence while providing support with daily activities. This may include meal preparation, light housekeeping, medication reminders, and other tasks to make life at home easier and safer.

Female Care Worker In Uniform Bringing Meal On Tray To Senior Woman Sitting In Lounge At Home
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Side view portrait of young African-American woman cleaning windows with sanitizer in cafe, copy space
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Personal Care involves assistance with daily tasks like bathing, dressing, grooming, and mobility. Our caregivers help clients maintain dignity and comfort while supporting a healthy, active lifestyle.

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Side view of healthcare worker and woman using walking aid indoor. Authentic Senior Retired Life Concept
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Nurse and doctor team ready for work day
Caregiver, nurse assistant, senior concept. A woman in a blue uniform is helping an older woman with her hair.
Asian careful caregiver or nurse hold patient hand and encourage patient, walking in garden. Concept of happy retirement with care from a caregiver and Savings and senior health insurance.

The Community Alternatives Program for Disabled Adults (CAP-D) provides specialized home care services for adults with disabilities. Our goal is to support clients’ independence in their homes and communities through individualized care.

Mature caregiver nurse medical worker helping old elderly senior patient grandmother to stand walk. Geriatrics concept. Disability in motion, immobility, handicapped patient
Medical assistant helping wheelchair user to attend rehabilitation appointment in hospital waiting area, Senior doctor talking with asian patient explaining disease diagnosis. Medicine concept
Nurse giving assistance to retired woman in nursing home. Caretaker at facility reading book for old disabled patient in wheelchair, medical assistant comforting person with chronic disease 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
A nurse takes care of a patient at the hospital,Female doctor helping a patient in physical therapy

Our CAP-C program is designed to help children with special needs receive the care they require at home. We work closely with families to create care plans that meet each child’s unique needs, providing compassionate and consistent support.

Doctor seating a girl on a medical examination table, with copy space.
Therapist doing development activities with a little boy with cerebral palsy, having rehabilitation, learning . Training in medical care center. High quality photo.
Pediatrician doctor consulting kid, teddy bear and happy healthcare checkup at home visit. Happy baby girl, occupational therapy and woman nurse therapist play in lounge for children wellness service.
Female doctor and Young asian little patient with and mother smiling while doctor come to visit

Yes, we proudly serve Medicaid clients, offering high-quality, affordable in-home care to those who need it most. We can help you navigate eligibility and coverage to ensure you or your loved one receives accessible, dependable care.

Folder with paper text MEDICAID , on a table with a stethoscope and medical masks, medical

Getting started is easy—simply contact us to schedule a consultation. We’ll discuss your needs and create a personalized care plan to provide you or your loved one with reliable, compassionate support.

We’re always here to listen and make adjustments as needed. Contact our team anytime with questions, and we’ll work to ensure your care remains responsive to your needs.

If you have more questions or want to discuss your specific situation, please reach out to us directly. We’re here to help you find the best possible care solution.